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1. Why are all items listed at $0?
At Cristal CLB, every item is custom-made to reflect your unique preferences and style. Since each product is tailored specifically for you, we set the price to $0 to allow for a personalized consultation before finalizing the cost.
Once you place an order, we’ll contact you directly via Telegram or WhatsApp to discuss all the custom details, including your preferred design, materials, and any special requests. After agreeing on the specifics, we’ll provide you with the final price, including shipping, based on your bespoke order. At that point, payment will be arranged through your chosen communication method to ensure a smooth and personalized experience.
I can't find my country in the shipping options. Do you ship to my location?
At Cristal CLB, we offer worldwide shipping for our luxury, custom-made items. However, if you can’t find your country in the shipping options during checkout, don’t worry! We can still assist you.
Please contact us through our chat or by filling out the Contact Us form, and we’ll confirm shipping availability and provide further assistance to ensure your order can be processed smoothly.
How long does it take to craft and deliver a custom item?
Each Cristal CLB item is meticulously handcrafted to meet your specifications, which requires time to ensure the highest level of quality and detail. The production time for custom orders typically ranges from 2-4 weeks, depending on the complexity of the design. After finalizing the details with you, we will provide a more specific timeline for crafting and delivery. Once your item is complete, you will receive tracking information to monitor its delivery.
Can I request a specific material or color that isn’t listed?
Yes, we are happy to accommodate special requests for materials or colors that are not listed in our catalog. If you have a particular type of leather, color, or design in mind, please contact us via Telegram, WhatsApp, or our Contact Us form to discuss your vision. We will work with you to create a truly one-of-a-kind luxury piece.